Privacy Policy Last updated: 24/02/2024
We, "Us" or "Our," are dedicated to safeguarding your Personal Data and ensuring your privacy.
This Privacy Policy aims to inform you about how We manage, collect, store, and use the information you provide in connection with the website (the “Website”).
We uphold the following principles:
•Transparency in the collection and processing of your Personal Data:
We prioritize keeping you fully informed, empowering you to make knowledgeable decisions regarding the use of your Personal Data on our Website or when engaging with a third-party trading platform. To this end, we implement various strategies and methods to provide you with relevant details on how your Personal Data is processed, ensuring the information is both accurate and timely.
Furthermore, if specific information is required to be provided to you, We will ensure it is delivered at the appropriate time and place.
We are also readily available to address any questions you may have and to offer any necessary clarification, subject to legal constraints. For this purpose, you can reach out to Us by sending an email to the following address: support@
•Processing your Personal Data solely for the purposes outlined in this Policy:
The purposes for which We may process your Personal Data include, but are not limited to, making the Website available to you and
provide you with access to third-party trading platforms (the “Services”), to enhance your experience on the Website, improve the Services (including the Website), safeguard our rights and interests, carry out business and administrative activities supporting the provision of Services to our users, and/or comply with legal and regulatory requirements.Furthermore, we will process your Personal Data to understand your individual needs and preferences.
• Investing significant resources to respect your rights concerning your Personal Data:
We allocate substantial resources to enable you to exercise your rights as a data subject. Therefore, you may contact us at any time to review your Personal Data, request amendments, erasure, cessation of its use for specific purposes or entirely, or transfer it to yourself or a third party. We will comply with your requests in accordance with the law.
•Securing your Personal Data:
While we cannot guarantee absolute protection of your Personal Data, we assure you that we use and will continue to employ a comprehensive array of measures aimed at ensuring the security of your Personal Data.
Our Complete Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company collects about individuals, how it collects, uses, shares with third parties, secures, and processes this data, among other actions.
In this Policy, “Personal Data” refers to any information relating to an identified or identifiable individual. An identifiable individual is one who can be identified, directly or indirectly, in combination with additional information that we have or can access.
In this Policy, the “processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including collection, recording, organization, structuring,almacenamiento, adaptación o alteración, recuperación, consulta, uso, divulgación mediante transmisión, difusión o de otro modo poner a disposición, alineación o combinación, restricción, borrado o destrucción de Datos Personales.
Nuestros Servicios están dirigidos a una audiencia general y no están destinados a menores de 18 años. No recopilamos conscientemente información de ninguna persona menor de 18 años ni permitimos conscientemente que tales personas accedan a nuestros Servicios. Si nos enteramos de que se ha recopilado información sobre un menor, tomaremos medidas razonables para eliminar dicha información lo antes posible.
2. ¿Cuándo recopilamos Datos Personales sobre usted?
Recopilamos Datos Personales sobre usted siempre que utilice los Servicios, use los canales de servicio y visite el Sitio Web. En algunas ocasiones, usted nos proporcionará activamente los Datos Personales, y en otras, recopilaremos los Datos Personales sobre usted examinando y analizando su uso de nuestros Servicios y/o nuestros canales de servicio o recibiremos sus datos de nuestros socios externos.
3. Sin obligación de proporcionar Datos Personales a la Compañía y sus implicaciones
No está obligado a proporcionarnos ningún Dato Personal sobre usted. Sin embargo, en algunas ocasiones, no proporcionar dichos Datos Personales nos impedirá ofrecerle los Servicios, le impedirá usar el Sitio Web y/o causará el mal funcionamiento de los Servicios y del Sitio Web.
4. ¿Qué tipos de Datos Personales recopilamos? Datos Personales que recopilamos cada vez que navega en el Sitio Web:
esta información incluye el registro de actividad en línea, información de tráfico (incluyendo, sin limitación, dirección IP, hora de acceso, fecha de acceso, página(s) web y móvil visitadas, idioma utilizado, informes de fallos de software y tipo de navegador utilizado, información sobre el dispositivo que utilizó. Parte de esta información puede no identificarlo personalmente, y por lo tanto no constituir Datos Personales.
Datos Personales que recibimos de usted: cualquier Dato Personal que nos proporcione de su propia voluntad cuando se comunique con una plataforma de comercio de terceros a través de nosotros.
Personal Data You specifically provide for submission to third-party platforms for trading: This includes your full name, telephone number, and email address.
5. The Purposes of Processing Personal Data and Their Legal Basis
Tecnovalor Nexus processes your Personal Data for one or more of the purposes outlined in this section and according to the appropriate legal basis.
Tecnovalor Nexus will not process your Personal Data unless there is a legal basis for such processing. The legal bases according to which Tecnovalor Nexus may process your Personal Data are as follows:
- You have given consent to the processing of your Personal Data for one or more specific purposes. This includes cases where you provide your details through the Website so that we may submit them to third-party trading platforms.
- Processing is necessary for the purposes of the legitimate interests pursued by Tecnovalor Nexus or by a third party. For example, to improve our services, or for the exercise or defense of legal claims.
- Processing is necessary for compliance with a legal obligation to which Tecnovalor Nexus is subject.
Should you require additional details on how the processing of your Personal Data aligns with the legitimate interests of Tecnovalor Nexus or an external party, please feel free to reach out to us via email at any moment.
Below, we present a summary of the reasons we might process your Personal Data, along with the legal grounds for such activities:
| Purpose | Legal Basis | |
| 1 |
Facilitating third-party submissions upon your request to enhance your digital and trading experience. We may gather your Personal Data to share it with third parties if you explicitly request such action. |
Your consent has been obtained for processing your Personal Data for specific purposes. |
| 2 |
Addressing your inquiries, requests, and complaints Handling your Personal Data is essential to respond to any queries you may have regarding the use of our Services. |
Processing is necessary for the legitimate interests pursued by Tecnovalor Nexus or by a third party. |
| 3 |
To comply with any legal obligations or judicial or administrative orders We handle your Personal Data to meet our various legal requirements. |
Processing is essential to fulfill a legal obligation to which the Company is bound. |
| 4 |
To enhance Our Services We may utilize your Personal Data to improve our Services. This processing includes, among other things, any crash logs or malfunction reports related to the Services. |
Processing is necessary for the legitimate interests pursued by the Company or a third party. |
| 5 |
To prevent fraud and misuse of Our Services |
Processing is necessary for the legitimate interests pursued by the Company or a third party. |
| 6 |
To perform and maintain various activities supporting the provision of Our Services Such activities encompass back-office operations, business development endeavors, strategic decision-making processes, and oversight mechanisms, among others. |
Processing is necessary to fulfill the legitimate interests pursued by the Company or a third party. |
| 7 |
To conduct analysis, including statistical evaluations We utilize various analytical tools (including statistical methods) to inform our decisions on numerous issues. |
Processing is necessary to fulfill the legitimate interests pursued by the Company or a third party. |
| 8 |
To safeguard our interests, rights, and assets, as well as those of third parties, including initiating, exercising, or defending legal claims We may process your Personal Data to protect our interests, rights, and assets, or those of third parties, in accordance with applicable laws, regulations, or agreements, including any terms and conditions and policies of Tecnovalor Nexus. |
Processing is necessary to fulfill the legitimate interests pursued by the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
At Tecnovalor Nexus, we may share your Personal Data with third parties who provide services to us, including storage and hosting providers, IP address information analysis, user experience research, and various analytical, technical, and diagnostic services.
Additionally, you may request that we share certain Personal Data with third-party trading platforms. In such cases, we will transmit the Personal Data you provide to these third parties, who will use it in accordance with their own privacy policies. We may share your Personal Data with multiple third-party trading platforms.
Tecnovalor Nexus may also share your Personal Data with its affiliated entities and business partners, who offer resources that help us enhance and improve the quality of services and products we deliver to our users.
We may disclose your Personal Data to governmental, local, official, and regulatory authorities when necessary, or if such disclosure is required to protect our interests and those of third parties, including the initiation, exercise, or defense of legal claims.
Moreover, we may share your Personal Data with potential purchasers, investors, or lenders to Tecnovalor Nexus and/or any company within our corporate group. This could occur in the event of transactions like asset sales, mergers, reorganizations, consolidations, or bankruptcy involving Tecnovalor Nexus or any company within our group.
7. Cookies and Third Party Services
We may utilize certain third-party services, such as analytics companies or advertisers on our Website, which may also employ cookies or other technologies. These practices and providers are governed by their own policies.
A cookie, which is a small text file, is installed on the device through which you visit or access the Website. These cookies enable the collection of information about you and your behavior, in order to
enhance your user experience, remember your preferences and settings, and tailor products and services that might interest you. Additionally, cookies can be utilized for gathering statistics and conducting analytics.We may employ session cookies, which are temporarily downloaded to your device and last until you close your browser, as well as persistent cookies, which remain on your device after you stop browsing the Website. These persistent cookies help the Website recognize you as a returning visitor when you come back.
Types of cookies:
The cookies we may use are categorized based on their functionality, as follows:
| Type of Cookie | Purpose | Additional Information |
| Strictly Necessary Cookies |
These cookies are indispensable for enabling you to navigate the Website and utilize the features you have requested. They are used to deliver our content, products, and services that you have requested. Such cookies are crucial for your device to download or stream information, allowing you to navigate around the Website, use its features, and revisit pages you have previously accessed. |
These cookies gather Personal Data about you, such as your username and last login date, and identify you as being logged in to the Website. These cookies are removed when you close your web browser (session cookies). |
| Functionality Cookies | These cookies help recognize you when you revisit the Website and enable Us to remember your preferences and settings. | These cookies persist even after closing your web browser, lasting until their designated expiration time. |
| Performance Cookies | These cookies are utilized to compile aggregated statistics about the Website's performance and to test and enhance that performance, thereby delivering a superior user experience. Additionally, they enable Us to perform analytical tasks on the Website. |
These cookies gather anonymized data that is not linked to any identified or identifiable individual. These cookies have varying lifespans; some are deleted once you close your browser, while others remain valid indefinitely. |
Blocking and removing cookies
You can adjust your browser settings to block and delete some or all cookies. Below are links to instructions for some of the most popular web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that disabling these features may affect the performance and functionality of the Tecnovalor Nexus platform.
ONLINE TRACKING NOTICE
AT THIS TIME, TECNOVALOR NEXUS DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Your Personal Data
Tecnovalor Nexus will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws, regulations, and policies.
Your information may be shared with third-party trading platforms for a period of 12 months, with the possibility of extension subject to your consent.
To ensure your Personal Data is not retained longer than necessary, we periodically review the data we hold and erase any information no longer required.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to other countries or international organizations. In such cases, Tecnovalor Nexus will implement appropriate safeguards to ensure the protection of your data and uphold your enforceable rights and legal remedies.
If you reside in the EEA (European Economic Area), these protections will be ensured if any of the following conditions are met:
- The transfer is directed to a third country or an international organization deemed by the EU Commission to provide an adequate level of protection for Personal Data, as per Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council dated 27 April 2016 (the "GDPR").
- The transfer adheres to a legally binding and enforceable agreement between public authorities or bodies according to Article 46(2)(a) of the GDPR; or
- The transfer complies with standard data protection clauses approved by the EU Commission pursuant to Article 46(2)(c) of the GDPR. You can view these clauses on the EU Commission's website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You may request detailed information regarding the safeguards Tecnovalor Nexus employs to protect your Personal Data transferred to a third country or an international organization by sending an email to: support@
10. Protection Of Your Personal Data
We implement appropriate technical and organizational measures to ensure a suitable level of security for Personal Data, considering the risks involved in processing, particularly those arising from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive for excellence, Tecnovalor Nexus cannot guarantee error-free performance regarding the privacy of your Personal Data. We will not be liable for any indirect, incidental, consequential, or punitive damages relating to the use or release of your Personal Data, including, but not limited to, disclosure due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.
Due to legal or other obligations beyond our control, we may be required to transfer your Personal Data to third parties.such as public authorities. In these cases, our ability to control the level of protection for your Personal Data provided by such third parties is limited.
Any transfer of Personal Data over the internet cannot be completely secured. Consequently, Tecnovalor Nexus cannot guarantee the protection of your Personal Data when transmitted via the internet to us.
11. Links To Websites of Third Parties
The Website may include links to third-party websites and/or applications. Tecnovalor Nexus does not control these websites and applications, nor the collection and/or processing of your Personal Data by them, and we are not responsible for these websites and applications or their privacy and data protection policies and activities. This Policy does not apply to any actions taken via such websites and/or applications.
Whenever you access such third-party websites and/or applications, we advise you to carefully review their privacy policies before using them and disclosing any Personal Data.
13. Your Rights Regarding Your Personal Data
Generally, you have the right to request confirmation from us on whether your Personal Data is being collected, to review such data, to rectify the content if necessary, and to delete the Personal Data no longer required by us. You may also limit your consent to certain processing of your Personal Information.
If you are an EEA resident, please read the following section:
You are entitled to the following rights concerning your Personal Data. To exercise these rights, you may send a request to exercise your rights to the following email address:
Right of access
You have the right to receive confirmation from Tecnovalor Nexus regarding whether or not your Personal Data is being processed and, if so, access to the Personal Data and the following:
information: (1) the purposes of the processing; (2) the categories of Personal Data concerned; (3) the recipients or categories of recipients to whom the Personal Data have been or will be disclosed, particularly recipients in third countries outside the European Economic Area (EEA) or international organizations; (4) if possible, the envisaged period for which the Personal Data will be stored, or, if not possible, the criteria used to determine that period; (5) the existence of the right to request from Tecnovalor Nexus rectification or erasure of Personal Data or restriction of processing of Personal Data about you or to object to such processing; (6) the right to lodge a complaint with a supervisory authority; (7) if the Personal Data is not collected from you, any available information as to its source; (8) the existence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the appropriate safeguards relating to the transfer.Tecnovalor Nexus shall provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for any further copies requested by you. If you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic form.
The right to obtain a copy of the Personal Data shall not adversely affect the rights and freedoms of others. Therefore, if the request harms the rights and freedoms of others, Tecnovalor Nexus may not fulfill your request or do so in a limited manner.
Right to rectification
You have the right to obtain from Tecnovalor Nexus the rectification of inaccurate Personal Data about you. Taking into account the purposes of the processing, you have the right for incomplete Personal Data about you to be completed, including by means of providing a supplementary statement.
Right to erasure
the following grounds applies: (a) the Personal Data is no longer necessary in relation to the purpose for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based and there is no other legal ground for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by Us or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) the Personal Data about you must be erased to comply with a legal obligation in European Union or Member State law to which the Company is subject.
This right does not apply to the extent that processing is necessary (a) for compliance with a legal obligation that requires processing under European Union or Member State law to which the Company is subject; or (b) for the establishment, exercise, or defense of legal claims.
Right of restriction of processing
You have the right to request the Company to restrict the processing of your Personal Data if one of the following applies: (a) you contest the accuracy of the Personal Data, for a period allowing the Company to verify the accuracy of the data; (b) the processing is unlawful, and you oppose the erasure of your Personal Data and request the restriction of its use instead; (c) the Company no longer needs your Personal Data for processing, but you require it for the establishment, exercise, or defense of legal claims; (d) the processing of your Personal Data is necessary for the legitimate interests pursued by the Company or a third party, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, to the extent it relates to such direct marketing.
If the processing of your Personal Data has been restricted following your request, such Personal Data shall, with the exception of storage, only be processed with your consent, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.
Right to Data Portability
You have the right to obtain your Personal Data, which you've provided to the Company, in a structured, commonly used, and machine-readable format. You also have the right to transfer that data to another entity if the processing is based on your consent or a contract you're part of, and if the processing is automated.
When exercising your right to data portability, you can have your Personal Data transferred directly from Tecnovalor Nexus to another entity, provided it is technically feasible. This right does not interfere with your or Tecnovalor Nexus's rights concerning data deletion. Additionally, using this right should not adversely impact the rights and freedoms of others.
Right to Withdraw Consent
You can revoke your consent for us to process your Personal Data at any time, which will not affect the legality of any processing carried out before your withdrawal.
Right to Object
You have the right to challenge the processing of your Personal Data at any time, especially if it pertains to your particular circumstances, and when the processing is based on the legitimate interests of Tecnovalor Nexus or a third party. This includes any profiling based on these interests. Upon your objection, we will cease processing your Personal Data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to oppose the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to file a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of natural persons concerning the processing of Personal Data within the European Union.
Your rights regarding Personal Data about you as outlined in this section 13 may be restricted by European Union or Member State law to which Tecnovalor Nexus is subject.
We shall provide you with the information requested according to your rights outlined in this section 13 without undue delay and in any event within one month of receipt of the request. This period may be extended by two further months if necessary, taking into account the complexity and number of the requests. We shall inform you of any such extension within one month of receipt of your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 shall be provided free of charge, unless stated otherwise in this section 13. Where requests are manifestlyunjustified or excessive, especially if they are repetitive in nature, we may (a) impose a reasonable fee, considering the administrative costs involved in providing the information, communication, or taking the requested action; or (b) decline to act on the request.
Tecnovalor Nexus may require you to furnish additional information necessary to verify your identity in order to fulfill your request as per the rights outlined in this section 13, if we have reasonable doubts regarding the identity of the individual making the request.
12. Policy Modifications
We reserve the right to modify the terms of this Policy from time to time. Whenever we update this Policy, we will notify you by posting the revised Policy on the Website. Additionally, when significant changes are made to this Policy, we will make reasonable efforts to inform you through communication methods we consider appropriate and by posting a notice about such changes on the Website. Unless specified otherwise, all changes will take effect upon the publication of the updated Policy on our Website.